Prof. Jude T. Lubega | ICT & Management Consultant, Professor, Practitioner and Rotarian
Using ICT to enhance Knowledge Management in higher education.
Omona, W., van der Weide, T. and Lubega, J T.
Publication Type: Journal Paper | No. of Views: 495 views
Year of Publication:
The adoption and use of ICT to enhance and facilitate Knowledge Management (KM) has
brought to focus the urgent need to come out with new methods, tools and techniques in the
development of KM systems frameworks, knowledge processes and knowledge technologies
to promote effective management of knowledge for improved service deliveries in higher
education. To succeed in KM, higher education institutions must endeavor to effectively link
KM initiatives and processes with their ever-changing needs to advance their goals.
Addressing these challenges call for a new conceptual framework and expanded research
agenda to ensure success in the utilization of ICT in KM. Using the synergies from
Stankosky’s (2005) KM pillar for enterprise learning together with the task/technology fit
theory (Goodhue and Thompson, 1995) to form the basis for defining our approach, this
paper proposes a conceptual framework for using ICT to enhance KM in higher education. In
addition, the paper identifies several research issues to bridge the gap that currently exists
between the requirements of theory building and testing to address the different emerging
challenges in using ICT to enhance KM in higher education.